Privacy Policy

Privacy Policy

This Privacy Policy describes how Pevoraa (“Website”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use our services, make a purchase from our website, or otherwise communicate with us (collectively referred to as the “Services”).

In this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information is collected under this policy.

Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and sharing of your information as described in this policy. If you do not agree with this policy, you should not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example due to changes in our business practices, legal requirements, or regulatory reasons.

The updated version will always be published on our website with the revised date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from various sources. The type of information collected depends on how you interact with us.

In addition to the uses described below, we may use your information to:

  • Communicate with you

  • Provide, maintain, and improve our Services

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect our rights and the rights of our users

Personal Information We Collect

“Personal information” refers to information that identifies or can be linked to you.

Information You Provide Directly to Us

This may include:

  • Contact details such as name, address, phone number, and email address

  • Order information such as billing address, shipping address, payment confirmation, email, and phone number

  • Account information such as username, password, and security-related details

  • Customer support information that you choose to share with us

Some features of the Services require certain information. If you choose not to provide it, some services may not function properly.

Information We Collect Automatically

We may automatically collect information about how you interact with our Services (“Usage Data”) using cookies and similar technologies, including:

  • IP address

  • Browser type

  • Device information

  • Network information

  • How you interact with the website

Information from Third Parties

We may receive information from third parties such as:

  • Platforms that support our website (e.g., Shopify)

  • Payment providers

  • Marketing and analytics partners

Any such information is processed in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

To process payments, fulfill orders, manage returns or exchanges, send order-related communication, and manage customer accounts.

Marketing and Advertising

To send marketing messages via email, SMS, or postal mail, and to display relevant advertisements.

You can unsubscribe at any time.

Security and Fraud Prevention

To detect, investigate, and prevent fraudulent or illegal activity.

Communication and Improvements

To provide customer support and improve our Services based on user behavior and feedback.

Cookies

We use cookies and similar technologies to operate and improve the website, remember preferences, and analyze website usage.

You can choose to disable cookies in your browser, but this may affect the functionality of the website.

Where applicable, we respect Global Privacy Control (GPC) signals.

How We Share Personal Information

We may share personal information with:

  • Service providers (payment processing, shipping, IT services, customer support)

  • Business and marketing partners

  • Authorities, when required by law

  • In connection with business transfers, such as mergers or acquisitions

We do not use sensitive personal information without your consent.

Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

Children's Data

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.

Security and Data Retention

We implement reasonable security measures to protect your data, but no system can guarantee absolute security.

Personal information is retained only as long as necessary to provide the Services or comply with legal obligations.

Your Rights

Depending on where you live, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Request data portability

  • Object to certain processing activities

  • Withdraw your consent

You may exercise your rights by contacting us directly.

Complaints

If you have complaints about how we process your data, you may contact us or your local data protection authority.

International Data Transfers

If personal information is transferred outside the European Union, we use approved safeguards such as Standard Contractual Clauses (SCCs).

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: support@pevoraa.com

Address:
58A Tudor Road
Hayes
UB3 2QD
United Kingdom